I reached out to Dorman one last time.
Nick,
Just a last check – is there anything you can do for me? At this point I am going to initiate a return for a refund to Rockauto and purchase another brand replacement compressor. I regret that Dorman has been unable to supply a functional part, as I have tried twice to obtain one.
Our complete inventory is being checked out, at this point I don’t have a solution at this time,
Nicholas Paris
Asst. Product Manager/Tech-Line
Dorman Products
215-712-5012-Desk
215-712-5512-Fax
Toll Free 1-800-868-5777 EXT-5012
Ok, thanks for the reply. Would you be willing to keep me informed as to the progress of what you find? It may be that if you are willing to do that, I will return the unit for a refund, and just wait to hear from you before I buy another unit. Let me know what you think.
Yes I am completely fine with that, no problem at all, unfortunately I am just waiting for the results of the check up,
Nicholas Paris
Asst. Product Manager/Tech-Line
Dorman Products
215-712-5012-Desk
215-712-5512-Fax
Toll Free 1-800-868-5777 EXT-5012
Sounds good. Not sure if this is helpful or not but I’ve attached an image of the resistance of the coil on both compressors. It is in ohms. Obviously they are both faulty.
I just passed this on to the lead on this project, thank you
Nicholas Paris
Asst. Product Manager/Tech-Line
Dorman Products
215-712-5012-Desk
215-712-5512-Fax
Toll Free 1-800-868-5777 EXT-5012
At least they are doing something. I guess I will take Rockauto up on their offer and get this back to them. I'm guessing if I want another Dorman unit, I would somehow have to verify with Rockauto that it was a new shipment and not old stock. Or I could just order the A1 Cardone. This isn't really an emergency but I do want it fixed eventually.