Chrysler keeps firing quality chiefs; it's not helping

[kevm14]

http://autoweek.com/article/car-news/ch ... dailydrive

LOL @ title:

Chrysler keeps firing quality chiefs; it's not helping
Apparently a revolving door of executives is not how quality improves

Chrysler (the least reliable of the Big 3) partnering with an Italian firm was not going to crate pinnacles of reliability, was it? No.

" Jeep was FCA's best-performing brand, and it finished only at 23."

But in its press release, Consumer Reports' discussion of FCA contained two contextually damning sentences. It reads: "No Fiat or Ram vehicle managed even an average reliability rating. Only the Chrysler 300 sedan, Dodge Grand Caravan minivan, and Jeep Patriot SUV managed an average or better score."

That's damning, because all three of those named vehicles -- the ones that performed the best among FCA's lineup, according to Consumer Reports -- are old, including the Patriot, which is set to end production later this year."

[Bob]

One reason I'm glad I no longer work in a quality function in the automotive industry is that it's easy to become a scapegoat for problems that are much bigger than you are.