Top 10 best and top 10 worst in JD Power Initial Quality

Non-repair car talk
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bill25
Posts: 2583
Joined: Thu Oct 31, 2013 2:20 pm

Re: Top 10 best and top 10 worst in JD Power Initial Quality

Post by bill25 »

Wow...

Mazda continues to be one of the worst-performing automakers on the J.D. Power U.S. Initial Quality Study. The Japanese automaker finished as the sixth worst automaker last year as well with a score of 127. This year, owners reported 125 problems per 100 vehicles


LOL... wow. Mazda is only better than Land Rover, Mitsubishi, Jaguar, Volvo and Fiat... I need to sell my car...
bill25
Posts: 2583
Joined: Thu Oct 31, 2013 2:20 pm

Re: Top 10 best and top 10 worst in JD Power Initial Quality

Post by bill25 »

Even crazier is the best:
Kia, Hyundai (Genesis), Porsche, Ford/Dodge

Then tied Hyundai/GM/BMW


WTF?!?!?!?!
kevm14
Posts: 16024
Joined: Wed Oct 23, 2013 10:28 pm

Re: Top 10 best and top 10 worst in JD Power Initial Quality

Post by kevm14 »

Initial Quality has some flaws in the way it racks and stacks data. They count problems and as I think I have said before (I assume it is still true), a "problem" with phone pairing is counted the same as a "problem" with the transmission. I do think some of the trends stand up but some make less sense. Which is what you are noticing.
Adam
Posts: 2273
Joined: Wed Oct 23, 2013 9:50 pm

Re: Top 10 best and top 10 worst in JD Power Initial Quality

Post by Adam »

The worst:
This year, that honor belongs to Fiat with a score of 163. Last year, the Italian automaker managed to finish second to last with a score of 174, bested only by Smart’s figure of 216. This year, however, Smart was not included in the study due to lack of representation in the survey.
Ha! Way to game the system, Smart. Stop selling cars then you won't be on the top of the worst cars list.
Bob
Posts: 2470
Joined: Thu Dec 19, 2013 7:36 am

Re: Top 10 best and top 10 worst in JD Power Initial Quality

Post by Bob »

kevm14 wrote:Initial Quality has some flaws in the way it racks and stacks data. They count problems and as I think I have said before (I assume it is still true), a "problem" with phone pairing is counted the same as a "problem" with the transmission. I do think some of the trends stand up but some make less sense. Which is what you are noticing.
Agreed - I don't really put a lot of weight in initial quality rankings because I rarely buy new cars and I'm not sure how well correlated they are to actual quality and ownership experience in years 3-10 of a vehicle's life.
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